Frequently asked questions

• What's included in the price?
• I've not come across your web site before, who are you?
• How soon can I expect my goods to be delivered after ordering?
• I'm not sure what fitness product would best suit my needs. Can you help?
• Why should I use an exercise mat?

What's included in the price?

• A comprehensive 30 point check is carried out by qualified technicians on all refurbished exercise equipment (unless otherwise stated).


• All fitness equipment is GUARANTEED to be in perfect working condition. [ When people ask us what's different between refurbished and new we say it's like a product you've had in your own house for a month but have paid at least 20% less for not having it in a box. ]


• FREE 12 month at home parts and labour warranty when in domestic use.


• 7 day money back guarantee if you are not completely satisfied.


• FREE delivery to mainland UK addresses. Boxed items are available for shipping offshore.


• Personal delivery by us* with guaranteed delivery times. No third party carriers.
  *with the exception of heart rate monitors which are sent by recorded delivery and Ireland where all deliveries are carried out by our chosen carrier.
  

I've not come across your web site before, who are you?
www.fitness-equipment-clearance.co.uk (FEC) is owned by Accell Fitness UK (formerly Bolton Stirland), dedicated to bringing the UK market the very best home fitness equipment from top international brands including Tunturi, Trimline, TrimMaster, Fitness Quest, Bremshey, Sigma Sport, Mio and Century. We back up their performance with our own bespoke delivery service and excellent after sales care.

Our heavily discounted discontinued, ex display, used and refurbished equipment is available exclusively through this web site direct from our factory outlet. We add new stock every week so if we don't have the fitness equipment you want today then check back frequently or let us know and we will be happy to contact you when it becomes available.

We are the only UK company that are technically qualified to “factory refurbish” exercise equipment and guarantee the highest quality mechanically with industry leading warranties to back these up.

How soon can I expect my goods to be delivered after ordering?
For deliveries of fitness equipment the date will be confirmed within 7 days of receiving your order. We will contact you to arrange a convenient delivery time.

I'm not sure what fitness product would best suit my needs. Can you help?
Our Customer Support Team are extremely knowledge about all of our fitness equipment products and will be able to offer advice on which equipment would be suitable. Please call them on 0115 981 0205 (Monday to Friday between 9am and 5pm) to discuss your requirements. [There's absolutely no obligation to buy and it could save you even more money by buying the right machine for you.]

Why should I use an exercise mat?
Having invested in a piece of fitness equipment, it's easy to overlook buying an exercise mat to place your equipment on. Feedback from customers we speak to have told us that before talking to one of our Advisors they hadn't considered the real benefits of investing in a mat for their new product.

• Exercise mats help protect your floors from damage that workouts can inflict on your flooring - For instance, should you decide to move your fitness equipment you'll know that the area where it previously stood will be unmarked.
  
  
• Treadmill mats significantly reduce aerobic impact, eliminate vibration. - The rest of your family want to be able to hear the television at normal volume whilst you pound away on your treadmill!
  
  
• Exercise mats stop carpet fibres from getting into the moving parts of your equipment - Unless protected, carpet dust and fibres can get into the mechanical parts of your fitness equipment causing damage unless regularly checked and removed.
  
  
• Ideal for treadmills as well as elliptical trainers, rowing machines and exercise cycles our quality vinyl mats offer a durable surface for your equipment to rest on - Longlasting, using a mat will save your carpet and your wallet. Click here to choose your exercise mat.