Customer testimonials

100% customer satisfaction is our goal, with a combination of quality fitness products and our own bespoke delivery service and excellent after sales care, we aim to fulfill your expectations. Below are some of the real comments we've received from real customers:

"Just wanted to thank Accell Fitness for sending my refund to me and so quickly. The company has acted very fairly indeed, in respect of my Mio Sports Select watch, not functioning properly after the battery had been replaced, on the original and replacement watch. I would use the company again and would recommend it to anyone who wants to buy a Heart Rate Monitor watch or other fitness equipment!"
Mike Ambrose, February 2008

"I received my treadmill on Saturday and I would just like to thank you for the fantastic service. The delivery men (Andrew and Mike, I think) were so helpful and they were so friendly, truly great guys!! I was so glad to have dealt with such a fantastic company. Thanks for everything!"
Shaista, January 2008

"I just wanted to say a huge thank you for delivering my Tunturi C60. The guys who delivered it were great, putting it all together for me and showing me how to use it. It's brilliant and I'm really pleased with the advice and help you gave me."
Ms S Nixon, Sale

"I ordered the Tunturi R30 via your factory outlet and this was delivered to me a couple of days ago. I just wanted to drop you a line to say how pleased I was both with the product, which despite being from the outlet, was to all intents in mint condition, and also with your service. Not only did you give me the opportunity to select a convenient delivery date, but the delivery was made exactly as promised. It really was a joy to shop with you. "
Mr M Llewellyn, Farnborough

"The T85F was delivered and installed this morning. We are very pleased with it - it looks a well made, quality machine and if it is as reliable as the Tunturi exercise cycle we bought a few years ago we will be very happy indeed. The guys who delivered and installed it were very professional and helpful. They installed it quickly, explained the operation and cleared up after them."
Mr M McGill, Milton Keynes

"My elliptical arrived at the arranged time by two very helpful delivery men. It really is like a new model. I'm very pleased with it."
Mr S Roarty, Lanark, Lanarkshire

"Good products. Very good service. Thank you. "
Mr J Feeney, Auldearn

"Value for money and very speedy response to my order. "
Mr R Boulton, Milton Keynes

"I spent a long time comparing models and prices and I just wanted to say how pleased I am with my T315 treadmill. It's a far superior quality to any equivalent priced treadmills in the sports shops I tested."
Mr R Ramshaw, West Bridgford

"Excellent service, delivery and installation. Very impressed all round. "
Mr D Bailey, Hampton

"Your service is friendly, efficient, excellent and highly recommendable. "
Mr R Giner, Brighton

"The delivery men were very nice, pleasant and quick and professional. Very pleased."
Mrs L Husband, Aberdeen

"I just wanted to thank you for the great customer service you have provided."
Mrs D Bourne, Newcastle

"Just wanted to say thank you for your excellent service I will have no doubt in either using your company again or in recommending you to other people."
M Smithson, Bury

"I would just like to say what a pleasure it was dealing with you, and how great your customer service was. It's such a rare thing to find these days. I'm also in love with my exercise bike!"
Ms A, Leicester

"Thank you for the exceptional service provided by your Customer Support. The service was informed, prompt, courteous and helpful."
Mr C K Green, Reading

"I would like to thank you for the excellent service I have received. Your business is exemplary. You called me within two hours of placing the order, suggesting a convenient delivery time for just two days later. Two friendly, helpful people delivered the equipment as agreed, with a call from them beforehand to reconfirm their arrival time. The product is of the highest quality as well. You set an example of customer service excellence that others should follow."
Mr R Girard, Brighton and Hove

"From ordering to delivery was very short and the time-keeping of the delivery driver was excellent. Full marks!"
Mr C Robson, Leeds

"Well done. Keep it up!"
Mr G Stone, Flichity, Inverness

"Full marks for great customer service. I will definitely be buying equipment from you again!"
Miss S Marshall, West Bridgford, Nottingham

"Quick delivery, on time and helpful. I'll buy equipment from you again."
Mrs J Cheater, West Ewell, Epsom, Surrey

"I'm very impressed with the service I received!"
Mr S Taylor, Woodcote, Reading, Berks

"Excellent service delivery, exactly on time, very friendly staff. Thank you."
Mrs J Bell, Church Gresley, Swadlincote, Derbyshire

"Not only do I have a refurbished treadmill that's as good as new but you've saved me £500!"
Mr D Jennings, London

"I am extremely pleased with the service provided by Bolton Stirland and for this reason you now have a customer for life. I would not hesitate in purchasing further fitness equipment or recommending your company to my friends or others."
A W Eastham, Uttoxeter

"I just wanted to write and compliment you on the efficient service you have provided. I ordered my cross trainer on Monday and it was delivered early as promised, on the right day by polite and courteous delivery men this morning. It is refreshing to get such reliable service."
Customer wishes to remain anonymous

"Many companies seem to make a meal of customer support in case of difficulties. In your case your performance has been of the highest standard throughout and you are to be congratulated."
G Hogg, Bathgate